Privacy Policy

PlanatEarth ("PlanatEarth", "we", "us", "our") is committed to protecting the privacy of donors, volunteers and visitors to planatearth.org. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our donation section.

1.1 Information We Collect

• Personal details (Name, Email, Phone, Address)
• Payment processed securely through CCAvenue
• We never store Card / UPI / Net Banking credentials
• PAN details for 80G receipts
• Technical information (IP, Browser, Device)
• Communication records

1.2 How We Use Your Information

• Process donations
• Issue receipts & 80G certificates
• Send project updates
• Legal & regulatory compliance
• Improve donation experience
• Respond to donor enquiries

We never sell or rent donor information.

1.3 Third Party Sharing

• CCAvenue Payment Gateway
• Government authorities when legally required
• Website and CRM service providers

1.4 Data Security

We use SSL encryption and industry-standard security practices to safeguard your information. No internet transmission can be guaranteed 100% secure.

1.5 Cookies

Cookies help remember preferences and improve website functionality. You can disable cookies in your browser settings.

1.6 Data Retention

Donor records are retained as required by Indian tax and regulatory laws and deleted or anonymised when no longer required.

1.7 Your Rights

• Request your personal data
• Correct inaccurate information
• Request deletion (where legally permitted)
• Opt out of newsletters

1.8 Children's Privacy

Our donation platform is not intended for children under 18 years without parent/guardian consent.

1.9 Changes to This Policy

We may update this policy periodically. Please check the "Last Updated" date for the latest version.