Return & Refund Policy

Contents

3.1 General Policy

  • Donations are generally non-refundable

3.2 Exceptions

  • Duplicate transaction
  • Payment gateway error
  • Unauthorized payment

3.3 Refund Request

  • Contact within 7–14 days
  • Include transaction ID, amount and reason

3.4–3.6 Processing

  • Refund in 7–14 business days
  • 80G receipt becomes invalid
  • No refund for change of mind

3.7 Contact

  • caghsooraj1@gmail.com
  • augferr@gmail.com

Contact

info@planatearth.org
+91 484 2203313
PlanatEarth, Aluva, Ernakulam, Kerala